To keep banking as simple as possible, customers can use our digital banking platform to set alerts that help protect both their accounts and debit card from fraudulent activity. Nice. Convenient. No need to use separate apps or platforms. But customers do need to take some action.
Manage Account Alerts
The “Manage Alerts” tab inside of digital banking lets customers setup, edit, and view previous alerts. Alerts can come as email, text message or both. We offer several types of alerts. Choose "Manage Alerts from the main screen. Then choose the "+" tab to see the alert types:
Our website provide screen shots and directions on adding these accounts.
Manage Your Debit Cards from Digital Banking
The first step to managing a debit card from a digital account is to tie a debit card to an account. Follow the steps below; there’s also a short video on our website.
- Select “Manage Cards.”
- Click on “Submit a Form.”
- Choose “Add Debit Card to Profile” form from list.
- Next, type in the last 6 digits of the card and name on the card.
- Click “Submit.”
To add another debit card, repeat the steps.
Customers will receive notification from us via a message inside of digital banking once the card or cards is tied to an account. With that completed, customers can
- Change a Debit Card PIN Anytime
- Turn Their Cards Off and On; Schedule Downtime
- Manage Their Debit Card Limit
- Set Travel Notifications
- Report a Lost or Stolen Card
Customers can access all of these features by choosing “Manage Cards” from the online banking main menu. Step-by-step instructions are available here.