Interactive-Teller-Machines-ITMs

Why ITMs?

INB prides itself on providing excellent customer service. When we look at any change, you are #1 in our planning. When we saw the capabilities of Interactive teller machines (ITMs), we realized the machines could provide most services we provide in our branches AND provide them 24 hours a day. Additionally, we could give customers access to a teller more hours of the day and on Saturday.

Key Benefits:

24/7 Access: Conduct a wide range of transactions, including make deposits, anytime.
Modern Technology: ITMs offer advanced features like touchscreens, privacy filters, and contactless transactions for a secure and convenient experience.
Personal Assistance: Speak to a live video teller during business hours if you need assistance.
Video Teller Availability:
- Monday to Friday: 8 a.m. - 5 p.m.
- Saturday: 9 a.m. - Noon

What Can You Do at an ITM?

Deposit Checks
Cash Checks
Deposit Cash
Transfer Between Accounts
Make Loan Payments
Change Your PIN
Talk to a Video Teller

Funds Availability

Cash Deposits: Immediate credit for any amount.
Check Deposits: $225 credit immediately, with the remainder reviewed and credited periodically throughout the day during business hours.

How to Use the ITM

Start: Insert your debit card or enter your information.
Select Transaction: Choose the service you need from the menu.
Self-Serve or Video Teller: Complete the transaction on your own or press the help button to talk to a live teller.
Complete: Follow on-screen instructions to finish your transaction.

How-To Videos