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Bill Townsend has made banking his career. With over 20 of those years in mortgage banking, you can definitely call him a home loan expert. Being an expert means sometimes giving people a reality check.

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“I always ask them to consider, ‘Can you really afford it?’ When you buy a house you have to buy all kinds of stuff.  A lawn mower and a ladder. Curtains and a vacuum cleaner.  That’s 100 bucks here and another there.  They add up.  I also caution everyone not to overbuy.  You don’t want to be house poor.”

Bill takes great satisfaction in meeting one-on-one with people, but believes in using whatever means a customer prefers. INB offers a robust, digital application for everyone to use to get the home loan process started. But a lender stands behind each online application, meaning there’s a mortgage lender to help customers every step of the way in the home-buying process. Add in tools like email and text messaging, and Bill and his colleagues can make sure things stay on track from start to finish.

Many of Bill’s customers apply for government-backed loans; Government lending is a specialty for Bill.  “I was an underwriter and know those programs very well.  You have to pay a lot of attention to the details. I know how to structure loans and submit them. I know what documentation is necessary.  I see problems before they arise.” 

Bill and his wife have two children. He loves sports, and served as a baseball and soccer coach when his kids were young.  He was a member of the Auburn (Ill.) Soccer Association board for many years. Now that his kids are older, he has more time for riding his bike, reading and vacationing in his favorite spot, Destin, FL.

My Reviews

Rating: 5
Bill Townsend at INB was very helpful during my first time mortgage process. He was very professional and explained the process and broke down the details. He also answered any and all of my questions and concerns. He was on top of things and made sure everything was in order to move the process forward. I would highly recommend Bill Townsend to anyone in need of a mortgage loan officer.
Bill Townsend
Rating: 5
I just bought a new home and Bill was amazing to work with for the mortgage process! I’ve owned a few different homes before and I’ve never had such an easy experience buying a home. Bill is very kind and easy to work with. He made the whole process very pleasant. He answered all of my questions promptly and throughly and kept me up to date every step of the way.
Bill Townsend
Rating: 5
Bill assisted me with buying my first home. He was extremely knowledgeable with the paperwork and listened to every concern that I had. If you land Bill as your loan officer, you're in good hands. Thank you for your professionalism, Bill!
Bill Townsend
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